Join the DIY revolution!
Ever wanted to send money to a loved one but unsure where they could collect it? or wanted to find out how much it will cost before you got to the agent? All that and more is now possible with the newly launched Access Forex Money Transfer mobile app which can be used in South Africa, the United Kingdom, and Zimbabwe.
You need only 30MB to download the app from either Google Play or the App Store and once on your phone, it uses relatively little data.
At a private launch event for the new app, Access Forex Head of Marketing, Shingai J Koti, described the convenience of the new app, “the hardest thing about sending money is often the long tedious queues but this is now a thing of the past if you send using Access Forex. In a few easy steps, you can register, add recipients and initiate a payment all while sitting at home or where you work. For those who don’t have a bank account linked to online payments, a visit to a PEP or Ackermans store in South Africa or any one of over 200 agents in Zimbabwe will be needed to pay-in the hard cash.
The SA-based former Generations-The Legacy actress and director, Chi Mhende, demonstrated just how easy it was when she used the app to send money to her Zimbabwe-based fashion designer during the NAMAs last week.
Access Forex has incorporated a unique tracking feature that allows one to monitor the remittance right up to the point your receiver collects the money and you the sender gets an SMS notification. The app also features transaction reports, pending transactions, the ability to change, add, and remove beneficiary names, and a direct link to the 24hr support team. According to Access Forex, this app puts the movement of money back in the hands and control of the sender and is a DIY revolution when it comes to the remittance space.
“We have been waiting a long time to release this app because we wanted it to truly change the way our clients view remittances. Money transfers are often referred to as grudge purchases because of how tedious the process can be, especially when added to the existing pressure of taking care of a family from the diaspora. The app takes the sting out of the remittance process”, added Koti.
Early last year the money transfer company launched a KYC Lite registration process for the UK, giving senders the ability to register with just a cellphone number. This product was ideal for those who were just starting to send money home and did not perhaps want to bother with the paperwork for full registration. Using the app, one can now upgrade to the next package with higher limits by simply attaching the requested documents. All this can happen in the comfort of your home or place of work.
Even though the app is DIY-ready, there is still a support team waiting to assist. Mobile app users can select a communication channel that best suits them to reach the support team. If you are in a no-noise environment, you can even select a live webchat with one of the agents. Why wait?, download the app and join other DIYers enjoying stress-free sending.